How to Dynamically Filter Second Dropdown Based on First Dropdown Selection in Jira Insight CMDB?

Are you tired of manually filtering your Jira Insight CMDB dropdowns every time you need to make a selection? Do you dream of a more efficient and automated way to filter your data? Look no further! In this comprehensive guide, we’ll show you how to dynamically filter your second dropdown based on the first dropdown selection in Jira Insight CMDB.

Why Dynamic Filtering is a Game-Changer

In Jira Insight CMDB, dropdowns are a powerful tool for categorizing and filtering data. However, when you have multiple dropdowns that are related to each other, manually filtering each dropdown can be a tedious and time-consuming process. That’s where dynamic filtering comes in. By dynamically filtering your second dropdown based on the first dropdown selection, you can:

• Save time and reduce effort
• Improve data accuracy and consistency
• Enhance the user experience for your team members and stakeholders

Prerequisites

Before we dive into the tutorial, make sure you have the following:

• A Jira Insight CMDB instance with admin privileges
• A basic understanding of Jira Insight CMDB objects and relationships
• Familiarity with Jira Insight CMDB scripting and automation

Step 1: Create a Scripted Field

To dynamically filter your second dropdown, you’ll need to create a scripted field that will retrieve the filtered data based on the first dropdown selection.

Follow these steps:

1. Navigate to your Jira Insight CMDB instance and go to Objects > [Your Object] > Fields
2. Click on the + New Field button
3. Select Scripted Field as the field type
4. Enter a name for your scripted field (e.g., “Filtered Options”)
5. In the Script section, enter the following code:

def filterOptions = [];
def selectedOption = firstDropdown.getSelectedItem();

// Assuming your first dropdown is named "Category"
def categories = objectType.getObjects("Category");
for (category in categories) {
    if (category.name == selectedOption) {
        def options = category.getRelatedObjects("Option");
        for (option in options) {
            filterOptions.add(option.name);
        }
    }
}

return filterOptions;

This script retrieves the selected option from the first dropdown, and then retrieves the related options from the Category object.

Step 2: Configure the Second Dropdown

To use the scripted field as the data source for your second dropdown, follow these steps:

1. Navigate to your Jira Insight CMDB instance and go to Objects > [Your Object] > Fields
2. Find the second dropdown field and click on the EDIT button
3. In the Data Source section, select the scripted field you created in Step 1 (e.g., “Filtered Options”)
4. Save your changes

Step 3: Add the Scripted Field to the Object Layout

To display the filtered options in the second dropdown, you need to add the scripted field to the object layout.

Follow these steps:

1. Navigate to your Jira Insight CMDB instance and go to Objects > [Your Object] > Layout
2. Click on the + Add Field button
3. Select the scripted field you created in Step 1 (e.g., “Filtered Options”)
4. Drag and drop the field to the desired location in the object layout
5. Save your changes

Step 4: Test Your Dynamic Filtering

It’s time to test your dynamic filtering!

Follow these steps:

1. Navigate to your Jira Insight CMDB instance and go to Objects > [Your Object] > [Create/Edit]
2. Select an option from the first dropdown
3. Observe how the second dropdown is dynamically filtered based on your selection

Troubleshooting Tips

If you encounter any issues with your dynamic filtering, here are some troubleshooting tips:

• Check the script for syntax errors
• Verify that the scripted field is correctly configured as the data source for the second dropdown
• Ensure that the object relationships are correctly set up between the Category and Option objects

Conclusion

Dynamically filtering your second dropdown based on the first dropdown selection in Jira Insight CMDB is a powerful way to streamline your data entry process and improve data accuracy. By following the steps outlined in this tutorial, you can create a more efficient and automated way to filter your data.

Remember to test your dynamic filtering thoroughly and troubleshoot any issues that arise. With practice and patience, you’ll become a master of Jira Insight CMDB scripting and automation!

Keyword	Description
How to Dynamically Filter Second Dropdown	A comprehensive guide to dynamically filtering the second dropdown based on the first dropdown selection in Jira Insight CMDB
Jira Insight CMDB	A configuration management database (CMDB) for IT service management (ITSM) in Jira
Scripted Field	A custom field in Jira Insight CMDB that uses a script to retrieve data
Object Relationships	The connections between different objects in Jira Insight CMDB, such as Category and Option

By following this tutorial, you’ll be well on your way to mastering dynamic filtering in Jira Insight CMDB. Happy automating!

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